Benefit from the difference 24 years of experience as IT help desk services specialists brings to your company.
Why choose Rent-A-Nerd for IT help desk services in Vancouver?
Rent-A-Nerd Computer Services Inc.
4180 Lougheed Hwy.
Suite 220
Burnaby, BC
V5C 6A7
Technical Support Whenever You Need It
When you call for IT support, you should always get a response. At Rent-A-Nerd, our 24/7/365 managed helpdesk support ensures that when you need help, one of our dedicated Nerds will answer.
Whether you need on-site or remote support, our support team can help you with:
Keep your business running smoothly with responsive managed helpdesk services that work as hard as you do.
Your Dedicated Helpdesk Services Team
Work with a team of IT help desk outsourcing specialists dedicated to faster resolutions for recurring IT issues.
While we offer remote helpdesk services, we’d rather be working by your side, learning your company and understanding your needs.
Before we propose a helpdesk support solution, we:
Get the support you need from a friendly team of Nerds that acts as an extension of your team.
Your Experienced Managed Helpdesk Partner
With more than 20 years of experience , we strive to offer the best helpdesk services at the right cost.
From day-to-day support to emergency service requests, when you need reliable IT helpdesk support, our Nerds can provide you with:
We understand that small to medium-sized organizations face big challenges, especially with helpdesk support services. That’s why we devote ourselves to providing superior customer service.
Cost-Effective IT Helpdesk Services
Keep your costs down with our affordable IT help desk outsourcing services. You’ll never pay more because we use no mark-ups, and we only charge for our time.
Our pricing features:
As your trustworthy outsourced helpdesk service in Vancouver, we do what you need when you need it, including after hours or remote work.
24 Years
Providing reliable managed IT services
Zero
Additional charges for network monitoring
24/7/365
Helpdesk services and support
Rapidly resolve IT issues with our reliable helpdesk support services.
Information technology issues can arise any time. When they do, get complete peace of mind with a reliable partner that’s devoted to your success.
At Rent-A-Nerd, we believe that understanding your unique helpdesk support needs is the best path to success.
Our dedicated team of Nerds is always ready to provide you with on-site or remote helpdesk services to ensure your business operations never miss a beat.
Whether you need day-to-day assistance or emergency support, we are there to assist you 24/7, including after hours and on holidays and weekends.
Most IT service providers lock their clients into long-term contracts with expensive monthly fees.
We do things differently at Rent-A-Nerd. We bill by the minute for our outsourced helpdesk support in Vancouver. You only pay for the time we spend working, and never a penny more.
When we finish resolving your IT issues, we’ll provide you with a detailed Work Report that outlines what was completed.
If there is an item on your Work Report that doesn’t represent fair value, please do not pay us for it. Simply cross it out and write a brief note letting us know what you removed within seven days. We will then issue you a credit for the amount you removed.
It’s one thing to know that a reliable partner is managing your helpdesk services. But what’s going on behind the scenes?
As part of our dedication to customer service and accountability, we’ve developed a ticketing system that gives you clear visibility into all activities.
Rest assured that our Nerds are working to resolve your IT issues around the clock and charging appropriately for all helpdesk support services rendered.
Trust our Nerds to resolve issues efficiently so you can get back to work. When our Nerds succeed, so does your business.
As your reliable IT Helpdesk in Vancouver, no challenge is out of reach for our Nerds. We do our best to cover all the bases with a complete suite of services that include:
We go the extra mile to provide support that goes beyond traditional break-fix services to keep your business running smoothly.
When you need helpdesk support services and proactive maintenance, Rent-A-Nerd is always on the job.
Relax and rest easy knowing that all of your helpdesk support service needs will be handled by your dedicated team of Nerds.