Vancouver IT Helpdesk Services

Get peace of mind and faster issue resolutions with reliable IT helpdesk support services.

Save Time and Money With Outsourced Helpdesk Support in Vancouver

Benefit from the difference 24 years of experience as IT help desk services specialists brings to your company.

Why choose Rent-A-Nerd for IT help desk services in Vancouver?

  • Benefit from dedicated support and rapid on-site services from our managed helpdesk services specialists.
  • Avoid confusion with a single point of contact for business critical outsourced IT help desk services.
  • Identify issues faster with proactive network monitoring and comprehensive IT help desk services in Vancouver.
  • Keep managed IT services costs under control with a business model that only charges for time spent working.
  • Stay flexible with no contract lock-ins and hidden costs for our outsourced IT help desk support services.

Get more info on our Vancouver managed helpdesk services.

Testimonials

How Clients Benefit From Our IT Helpdesk Service in Vancouver

I am taking this opportunity to thank "The Nerds" for their invaluable support over all the years Rent-A-Nerd has been helping the teachers and me with tech problems. You have never disappointed me in a request for assistance. Everybody without exception has been such a gentleman ... Courteous, patient, my problem became yours (as if you were never busy with anything else!) and you got it fixed! … You deserve all the praise I can give.
Lynne Massel | Education
I partnered with Rent-A-Nerd for three years at my previous company and always found them to be solution-oriented professionals. Work is done on time and budget and with exceptional quality. The staff are approachable and will take the time...
Dave Dallman | Education
I used to work alongside Rent-A-Nerd at a previous job. I have seen first-hand the professionalism and expertise they exhibit on a daily basis. The 'Nerds' are extremely approachable and could solve any IT problem they were tasked in a timely matter!
Cole Patterson | Mining
Fullline Specialties have been working with the Rent-A-Nerd team since 2010 and have always had a great experience. They are very quick to reply to any questions or concerns and I trust them with any job. 5 stars.
Jesse Dearmin | Promotional Products
Rent-A-Nerd is a flexible, forward thinking company that provides custom fit IT solutions. They are prompt, thorough and have an approachable tone when assisting a user. It is a pleasure to work with the Rent-A-Nerd team.
Natasha Brienen | Mining
The rent-a-nerd team are rock stars! They are a highly professional, educated experienced team that is dedicated to helping their clients achieve success. Thanks again rent-a-nerd for all your help at SSR mining.
David Thomas | Mining
They are amazing to work with. Staff are professional and knowledgable. It was great to work with them! Highly recommended!
Kenneth Cheung | Information Technology
One of the best company to work with. They are about service in all aspect and you can not find any company on their line of business which can compete with them in quality of service.
S Tussy | Information Technology
I know Mike and team for more than 3 years. Rent-a-Nerd has well-defined management services processes with a staff that knows technology and IT. They are friendly crew with a customer service oriented approach that definitely set them apart.
Marcus Juca | Information Technology
I have been dealing with Ray and company for over 16+ years. staff haven been nothing but professional and easy to deal with.keep up the good work!!
Rob Baerg | Information Technology
I have never had the level of service and competency with another IT firm since I switched jobs. In fact, I am in the process of having my current employer make the switch to Rent-A-Nerd and am sincerely looking forward to working with them again.
M Teshima | Mining
I have been working with Mike and the Rent-A-Nerd crew for a number of years now and have never been disappointed. They are very quick to solve problems regardless of the day or time; even if it's the weekend or a holiday...
Kim Fisher | Mining
It has been great to work with the Rent-A-Nerd team on several projects. They bring expertise, a professional attitude and conduct, and most importantly they communicate promptly and easily. It has been a pleasure to do business with them.
Dean van Niekerk | Information Technology
Mike & Ray and the rest of the Nerds are a pleasure to work with. They provide great service, are super friendly and extremely knowledgeable. I would definitely recommend Rent-a-Nerd!
Alicia Milne | Mining
Many thanks to the people at Rent-A-Nerd. They were a pleasure to work with and really know their stuff. I was impressed with their professionalism and responsiveness. If you need service a recommend you give them a call. Michael Coquitlam Insurance
Michael Almond | Insurance
I have worked with the Rent-A-Nerd team both as a customer and now as a partner/vendor over the past three years. This is a team that obsesses over delivering an awesome experience for their customers and cares deeply about the growth and overall happiness of their people too. They bring professionalism, industry leading knowledge, and fun to everything they do. Their team is smart and adventurous, there’s no problem they can’t solve. Mike, Ray, and the team are an absolute pleasure to work with and I would highly recommend them to any company needing expert IT services.
Nicole Davidson | Recruitment
I've had the absolute pleasure of working with RAN and let me tell you, they're a one-of-a-kind company! They're so open to learning and have such a forward thinking culture that embraces PEOPLE first and then technology. It's been an honour to be a part of their growth and their team!
Jill Sinclair | Business Development
They've been an awesome partner to work with over the years!
Winston Chiu | Information Technology

Rent-A-Nerd Computer Services Inc.

IT Helpdesk Services in Vancouver

4180 Lougheed Hwy.
Suite 220
Burnaby, BC
V5C 6A7

A Closer Look at Our Reliable Helpdesk Support Services

Technical Support Whenever You Need It

When you call for IT support, you should always get a response. At Rent-A-Nerd, our 24/7/365 managed helpdesk support ensures that when you need help, one of our dedicated Nerds will answer. 

Whether you need on-site or remote support, our support team can help you with:

  • Troubleshooting
  • Operational issues
  • System updates and patches
  • Network monitoring and issue resolution
  • And more

Keep your business running smoothly with responsive managed helpdesk services that work as hard as you do.

Your Dedicated Helpdesk Services Team 

Work with a team of IT help desk outsourcing specialists dedicated to faster resolutions for recurring IT issues.

While we offer remote helpdesk services, we’d rather be working by your side, learning your company and understanding your needs.  

Before we propose a helpdesk support solution, we:

  • Engage with leadership and personnel
  • Evaluate current systems
  • Analyze your budget
  • Discuss your long-term goals

Get the support you need from a friendly team of Nerds that acts as an extension of your team.

Your Experienced Managed Helpdesk Partner

With more than 20 years of experience , we strive to offer the best helpdesk services at the right cost.

From day-to-day support to emergency service requests, when you need reliable IT helpdesk support, our Nerds can provide you with:

  • 24/7 helpdesk support services
  • Support available after hours and on holidays
  • Critical network monitoring included at no additional cost
  • Complete visibility with transparent help desk ticketing

We understand that small to medium-sized organizations face big challenges, especially with  helpdesk support services. That’s why we devote ourselves to providing superior customer service.

Cost-Effective IT Helpdesk Services

Keep your costs down with our affordable IT help desk outsourcing services. You’ll never pay more because we use no mark-ups, and we only charge for our time. 

Our pricing features:

  • No locked-in contracts
  • Billing by the minute, not the job
  • 0% markup on hardware and software from partner vendors

As your trustworthy outsourced helpdesk service in Vancouver, we do what you need when you need it, including after hours or remote work. 

Why We are a Leader for Network Support Services in Vancouver

24 Years

Providing reliable managed IT services

Zero

Additional charges for network monitoring

24/7/365

Helpdesk services and support

Partner With a Leading Provider of IT Helpdesk Services in Vancouver

Rapidly resolve IT issues with our reliable helpdesk support services.

Outsource Your IT Help Desk to a Reliable Support Team

IT helpdesk support services

A Proactive Approach to Customer Service

Information technology issues can arise any time. When they do, get complete peace of mind with a reliable partner that’s devoted to your success.

At Rent-A-Nerd, we believe that understanding your unique helpdesk support needs is the best path to success.

Our dedicated team of Nerds is always ready to provide you with on-site or remote helpdesk services to ensure your business operations never miss a beat.

Whether you need day-to-day assistance or emergency support, we are there to assist you 24/7, including after hours and on holidays and weekends.

managed helpdesk services

Cost-Effective IT Helpdesk Support Services

Most IT service providers lock their clients into long-term contracts with expensive monthly fees.

We do things differently at Rent-A-Nerd. We bill by the minute for our outsourced helpdesk support in Vancouver. You only pay for the time we spend working, and never a penny more.

When we finish resolving your IT issues, we’ll provide you with a detailed Work Report that outlines what was completed. 

If there is an item on your Work Report that doesn’t represent fair value, please do not pay us for it. Simply cross it out and write a brief note letting us know what you removed within seven days. We will then issue you a credit for the amount you removed.

Vancouver IT Helpdesk Services

Comprehensive Help Desk Ticketing Support

It’s one thing to know that a reliable partner is managing your helpdesk services. But what’s going on behind the scenes?

As part of our dedication to customer service and accountability, we’ve developed a ticketing system that gives you clear visibility into all activities.

Rest assured that our Nerds are working to resolve your IT issues around the clock and charging appropriately for all helpdesk support services rendered.

Trust our Nerds to resolve issues efficiently so you can get back to work. When our Nerds succeed, so does your business. 

Outsourced Helpdesk Support in Vancouver

Managed Helpdesk Support for All Your IT Needs

As your reliable IT Helpdesk in Vancouver, no challenge is out of reach for our Nerds. We do our best to cover all the bases with a complete suite of services that include:

  • Reliable technical support
  • Day-to-day service requests
  • Hardware and device management
  • Antivirus software updates and patches
  • Ongoing server, internet, and network monitoring
  • And more

We go the extra mile to provide support that goes beyond traditional break-fix services to keep your business running smoothly.

When you need helpdesk support services and proactive maintenance, Rent-A-Nerd is always on the job. 

Relax and rest easy knowing that all of your helpdesk support service needs will be handled by your dedicated team of Nerds.