Karim Elakkad

  • 12th Apr, 2021

Karim recently moved to BC from Ontario. He loves people! He is a self-starter; he is dedicated and he works hard to finish what he starts. No matter what the project, he “gets it out the door” in a timely fashion. Karim does not get distracted when he works, and he takes satisfaction in completing tasks. Helping and supporting people is another one of his passions and he strives to provide the best service. He loves photography and videography and enjoys making creative edits. He is obsessed with technology and gadgets and he doesn’t mind spending money on these things without feeling guilty.

Nerd Skills:

  • Bachelor of Management Information System
  • Cisco SMB Specialization for Engineers
  • Cisco WebEx Telepresence Positioning v 1.2
  • Cisco WebEx Telepresence Technical Overview v1.0
  • Communication Skills – OPENTEXT
  • How to write Knowledge Base Articles – OPENTEXT
  • ITIL Foundation Online Training
  • MCPS: Microsoft Certified Professional (2012)
  • MCITP: Enterprise Desktop Support Technician on Windows 7 (2012)
  • MCSA: Windows 7 (2012)
  • MCSA: Managing Office 365 Identities and Requirements (2015)
  • MCTS: Windows Server 2008 Active Directory, Configuration (2011)
  • OPENTEXT Global Technical Support SPA (Technical Analysis Techniques) Certification
  • OPENTEXT Knowledge-Centered Support Certificate of Excellence Certification
  • ORACLE 10g Admin 1 & Admin 2
  • Project Management Bootcamp Training
  • Solving Problem Analysis based on Kepner Tregoe Methodology – OPENTEXT
  • Supporting BlackBerry Devices in an Enterprise Environment Version 5.0
  • Working Alone Safely, Bear Aware, WHMIS, Confined Space Awareness, First Aid (OFA Level 1)